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Medical Assisting Program

***Copyright 2007 Michaelann M. Allen, MA.Ed (For more info or to enroll contact Michaelann.Allen@seattlecolleges.edu )

*Students: click on the link to the right for Program Expectations to read directions on how to complete the modules and other important information. 

*Read what graduates and employers think of our program; scroll to the right to click on the link to Graduate and Employer Testimonials!

Program Learning Outcomes

The Goal of the NSCC MA Program is to Prepare competent entry-level medical assistants in the cognitive (knowledge), psychomotor (skills), and affective (behavior) learning domains.

Program Learning Outcomes detail the knowledge, skills and abilities that you as a student will demonstrate upon successful completion of your program.

Medical Assisting

  1. Communicate effectively in a medical office setting
  2. Identify and maintain legal standards appropriate for the field
  3. Function as a health care advocate and patient educator as appropriate
  4. Perform appropriate operational functions of medical assisting
  5. Perform clinical skills and follow diagnostic procedures effectively
  6. Perform appropriate administrative and finance tasks effectively

 

Accreditation and Certification
“The North Seattle Community College Medical Assisting Program is accredited by the Commission on Accreditation of Allied Health Education Programs (www.caahep.org) upon the recommendation of Medical Assisting Education Review Board (MAERB). Commission on Accreditation of Allied Health Education Programs 1361 Park Street Clearwater, FL 33756 727-210-2350 www.caahep.org"

Graduates of this program are eligible to sit for the national CMA certification exam, and are also eligible for the Washington State Medical Assistant-Certified Credential

Graduates of NSCC's Medical Assisting Program have been scoring, on average, in the 97th+ percentile for the National CMA exam for the past two years. Our passing rate, for the last several years, has been 99-100%.

NSCC's self-paced "Modular" Program
The modular program allows students to enter or graduate in any quarter. All modular classes are self-paced; students may take any number of course modules as desired (plan with advisor) and take longer than the usual one-year to complete the program if needed. 

Students study theory portions through reading a text and completing assignments as listed in a course checklist. Students are encouraged to study at the college where MA instructors will be in the classrooms during scheduled hours to assist and answer questions but students will have the option of studying theory elsewhere. Students must practice the 'hands-on' procedures in the classroom with an instructor; quizzes/exams and competency check offs must be performed at school during designated times. Instructors, classrooms and equipment will be available according to a scheduled time frame of hours/days including evening times. 

Students are encouraged to establish a regular schedule each quarter to foster successful completion and to complete as much of the work as possible at the college where assistance and guidance is available. Instructors highly encourage students to attend as much as possible to utilize resources and individualized instruction.

What can a Medical Assistant do?

Certified Medical Assistants (CMAs) have a great amount of variety in their jobs and are cross-trained to perform many administrative and clinical duties. Duties vary from office to office depending on location, size and specialty.

Administrative duties may include...

  • Using computer applications
  • Answering telephones
  • Greeting patients
  • Updating and filing patient medical records
  • Coding and filling out insurance forms
  • Scheduling appointments
  • Arranging for hospital admissions and laboratory services
  • Handling correspondence, billing and bookkeeping

Clinical duties vary by state and include...

  • Taking medical histories
  • Explaining treatment procedures to patients
  • Preparing patients for examination
  • Assisting the physician during the exam
  • Collecting and preparing laboratory specimens
  • Performing basic laboratory tests
  • Instructing patients about medication and special diets
  • Preparing and administering medications as directed by a physician
  • Authorizing prescription refills as directed
  • Drawing blood
  • Taking electrocardiograms
  • Removing sutures and changing dressings

Medical assisting is one of the nation's fastest growing careers through 2012, according to the United States Bureau of Labor Statistics.

Click on the links below to see the program scope and sequence forms for the MA Program and our various shorter certificates. These forms tell you how to get started, what prerequisites you will need and what courses/modules make up each certificate program; or you can go to our college website: http://www.northseattle.edu/health/medasst/ 

EDUCATIONAL COMPETENCIES FOR MEDICAL ASSISTANTS (MAERB)

Medical Assisting Certificate of Achievement         (Occupational Outlook U.S. Dept. of Labor)

Clinical Lab Assisting Certificate of Achievement

Clinical Lab Program Outcomes

At the completion of this certificate, students will be able to:

  • Recognize, employ and respond with verbal and non-verbal communication as required and expected for an entry level medical office professional
  • Recognize, respond and identify to legal and ethical issues as required and expected for an entry level medical office professional
  • Demonstrate the ability to perform operational functions, routine maintenance and quality control of administrative and clinical equipment using computer and other electronic techniques to support office operations
  • Perform clinical procedures that include preparing and assisting with examinations, procedures and treatments, and performing diagnostic procedures, utilizing standard precautions as required and expected for an entry level medical office professional

Basic Medical Reception Certificate of Achievement       (Occupational Outlook U.S. Dept. of Labor)

Basic Medical Reception Program Outcomes

At the completion of this certificate, students will be able to:

  • Recognize, employ and respond with verbal and non-verbal communication as required and expected for an entry level medical office professional
  • Recognize, respond and identify to legal and ethical issues as required and expected for an entry level medical office professional
  • Demonstrate the ability to perform operational functions, routine maintenance and quality control of administrative and clinical equipment using computer and other electronic techniques to support office operations.
  • Perform administrative procedures that include scheduling, third party and managed care policies, bookkeeping, billing and collection, as well as performing procedural and diagnostic coding as required and expected for an entry level medical office professional

Medical Office Administration Certificate of Achievement

Medical Office Administration Program Outcomes

At the completion of this certificate, students will be able to:

  • Recognize, employ and respond with verbal and non-verbal communication as required and expected for an entry level medical office professional
  • Recognize, respond and identify to legal and ethical issues as required and expected for an entry level medical office professional
  • Educate, advocate and collaborate with patients and the health care team within the scope of practice as required and expected for an entry level medical office professional
  • Demonstrate the ability to perform operational functions, routine maintenance and quality control of administrative and clinical equipment using computer and other electronic techniques to support office operations.
  • Perform administrative procedures that include scheduling, third party and managed care policies, bookkeeping, billing and collection, as well as performing procedural and diagnostic coding as required and expected for an entry level medical office professional

*****Add an Internship component to any of the above certificates (except Medical Assisting which already has an Externship course) by adding CWE 110 to your program!!! Great opportunity to get your feet wet in the field and it can be paid!!! 

For those already working in the medical field:

Medical Fundamentals for Clinical Research Professionals Certificate of Achievement

Medical Fundamentals Program Outcome

At the end of this program students will gain a theoretical foundation in medical terminology, medical records, theory of patient care and clinical procedures.

 

Medical Interpreter Information for Washington State:   http://www1.dshs.wa.gov/msa/ltc/

*Interested in becoming a Certified Phlebotomy Technician? Want to sit for the National Exam? You are able to qualify after graduating from our Accredited Medical Assisting Program AND meeting the following eligibility requirements:

American Society for Clinical Pathology (ASCP) – Phlebotomy Technician (PBT) Certification Exam Eligibility Requirements:

Route 4: High school graduation (or equivalent) AND successful completion of RN, LPN or other acceptable accredited allied health professional/occupational education which includes phlebotomy training and orientation in a CLIA** regulated, accredited laboratory with a minimum performance of 100 successful, unaided blood collections including venipunctures and skin punctures. Applicants must submit a notarized copy of their current state/provincial license for RN or LPN or a notarized copy of a certificate of completion from the accredited allied health program they completed along with the application form.

How this affects your Medical Assisting Program Requirements:

*You can either complete your regular medical assisting externship at a site (if available) that will allow you to perform the required 100 unaided blood collections (this is a required 7 credit course where you work 198 hours unpaid, as a medical assistant after completing all other program coursework), OR

*You can add CWE 110, (a cooperative work experience 3 credit internship course), to your program curriculum, completing additional internship hours in a lab enabling you to perform the unaided blood collection requirements (this is allowed to be a paid position if the opportunity arises).

Procedures for Examination and Certification: http://www.ascp.org/Certification/pdf/booklet.pdf

Instructions and Application for ASCP Board of Registry Certification for Phlebotomy Technician (PBT): http://www.ascp.org/Certification/CertifyingExaminations/cert_procedures/application/mail/applicationpbt.pdf

**Graduates you may qualify with work experience. If you think you do, contact Patti Larson  for more information. 

 

HOW TO GET STARTED:

                       MEDICAL ASSISTING AND ALL OTHER SHORT PROGRAMS

Certificates of Achievement

A minimum of 69 credits with a 2.0 cumulative GPA is required to earn any certificate.  An Associate of Applied Science in Allied Health-Medical Assisting is available with additional coursework.

PREREQUISITES:

1.        A high school diploma or GED or 18 years of age.  Certain tech-prep agreements can be accepted (see MA program advisor).

2.       Apply to the college for admission, and get student ID#.

3.       Arrange financial aid as needed.

4.       Complete the following prerequisite courses*: 

·         AHE 103 (Math for Health Careers, formerly Math 100)

·         ENG 101 (Composition) or EGR 231 (Technical Writing) or AHE 100 Critical Thinking and Communications in Healthcare

·         BUS 169 (Using Computers in Business I) or IT 101 (Software Applications) or proof of employment and a job description that includes computer skills can be accepted on a case by case basis (see advisor).

*Prerequisites must be completed within 10 years of date of application.  The COMPASS placement test for math and/or English must be taken if those prerequisites are older than 10 years. Go to the web at http://www.northseattle.edu/enroll/testing or call (206) 527-3674 for drop-in testing hours and testing procedures.  Bring your test scores to the division for advising.  Note: any COMPASS testing must be completed within two years of application date.

5.       Take the necessary courses (as indicated by your test scores) to improve your skills if you are not at the English and/or Math levels required.  Then enter the Medical Assisting Program after successful completion of your prerequisite courses.

6.       Call the Health and Human Services Division to arrange for advising after receiving your assessment scores (or bring a copy of any relevant transcripts).  Group orientation/advising sessions are offered every quarter.  New students must be advised in the Division so that a student file can be initiated, an advising form can be completed, and complete your own Washington State Patrol background check (see division for directions).

7.       Fill out the Medical Assisting program application form, take it to the cashier, and pay the $35.00 non-refundable application fee.  Return the application form, stamped paid, to the division.

8.       Register for the courses/modules of your choice in the Health and Human Services Division and pay tuition at the cashier.  On-line or phone registration is not available for these courses.

 

*AMA 170 - 181 Anatomy & Physiology/Medical Terminology/Pathology Modules 1-12 are now offered in a fully online format. Come to the division for advising to enroll in these modules. 

Instructional methods for these fully online modules include reading the textbook and completing exercises, online research, voice over PowerPoint presentations and a discussion room. The courses consist of assignments to be completed and submitted via email to the instructor, online discussion and timed online tests. Each module should take an average of 18 hours to complete, with the exception of 170 which should take about 30. The voice over PowerPoint presentations for each module will add an element of lecture that is not present for the standard in class modules. Students are still able to come to the classroom during open hours to work with an instructor one-on-one if they so choose.

 

            

Comments or questions to Michaelann M. Allen, MA.Ed. (Program Coordinator/Instructor)

Michaelann.Allen@seattlecolleges.edu

 WINTER 2014 Office Hours: IB2406D

By Appointment for all instructors, please email each individually as needed.

 

Other Instructor Emails:

Patti Larson: Patricia.Larson@seattlecolleges.edu

Meredith Crichton: Meredith.Crichton@seattlecolleges.edu

 

Sandra Stufflebeam: Sandra.Stufflebeam@seattlecolleges.edu

 

Cinde Van Tassel: Cinde.VanTassel@seattlecolleges.edu

 

Francis Mooney: Francis.Mooney@seattlecolleges.edu

 

***Copyright 2007 Michaelann M. Allen, MA.Ed