In box/out box
Live online sessions
North Seattle Community College's
Frequently Asked Questions
Many questions and answers
benefit everyone. As the course progresses, common
questions and information may be added to this web page. Please
make your suggestions in the Communication Room and we
will incorporate them here as resources for new and ongoing students.
set-up works best?
The online features we are using (in
the ANGEL Learning Management System) work best in the
or Firefox browsers. Please download the latest version of one
of these browsers.
How does our course website work?
A highly recommended student guide to using
ANGEL is available through this link:
ANGEL_73_Student_Quickstart_Guide. This Student
Guide is a PDF document. If you need the free PDF reader, you
can download it at
When you use the student guide, please
note that I have
changed the titles on the "course tabs" on the top of each web page
in order to better reflect how we will be using those tabs.
The student guide uses the original titles for these tabs. So
when reading the guide, note this relationship:
Course Home Tab = Course Tab in student
Our Calendar Tab = Calendar Tab
in student guide
Our In Box / Out Box Tab =
Lessons Tab in student guide
Information Tab = = Resources Tab in
Our Communication Tab =
Communicate Tab in student guide
Tab = Report Tab in student guide
What is a good
way to start the class?
Carefully read all
parts of the "Syllabus" first. Then look over the "Schedule"
of activities and due dates for the class. Use the remaining
links on the left-side navigation bar to become
familiar with all the features of the class. Finally, proceed to the "Assignments" link
and find the "Start Here" and first-week assignments. Print out this
and the web page with the first week's homework questions. Refer to
these print-outs to work
through the week's activities.
What is a good
way to do the homework?
The last thing we want is for hard work to be lost due to a computer crash!
If you compose your essay answers directly online, you can suddenly lose everything
you've done (I speak from experience!). Here's a suggestion on how to avoid this
(1) Read the week's assignment page under "Assignments."
(2) Print out the questions for the week from the "Questions" web
(3) Answer the questions OFF-LINE by using
a Word Processing program such as WORD to type up the essay answers.
(4) Once you have completed an assignment, open your "In box / Out
(5) Open the submission form for that week's homework and copy your answers onto
it -- copy and paste from your WORD document, for example. (You
may need to use the "Control" and "C" keys to copy from your document,
and the "Control" and "V" keys to paste into the appropriate boxes in
the homework submission form.)
(6) Now submit your assignment. You have greatly shortened the time you need to be
online and you also have a backup copy of all your work on your hard drive in case
something goes wrong.
What happens if
some of the class features do not work properly?
My first suggestion is to check to see if this is a computer set-up problem.
Do not use the AOL browser which has been problematic for online courses at many
here to download the latest free version of Internet Explorer.
Secondly, check to see if this is a firewall problem. If you are using a work place
computer, try accessing the class from your home computer (many employers have firewalls
designed to prevent access to interactive websites). Thirdly, if you still have
difficulties, try accessing the class through the Open Computer Lab on campus.
Check in with North's e-Learning Support Center
(NeLSC) for more help:
NeLSC email: firstname.lastname@example.org
NeLSC location: LB 2237 (Library Building, separate
entrance just south of main entrance)
Can we work
ahead on our assignments?
Yes! Turn in your assignments as soon as you can. Once
the homework assignment and quiz for the week have been submitted
for grading, the
module for the next week's assignments will
automatically appear in your "In box / out box".
So a new week's submission forms are not available until the
current ones have been completed and graded.
How do email
and the discussion board work?
Check the web page that leads to each of these online tools. You will find
some hints on how to use them at the bottom of these web pages. If you are having
some problems, please let me know and we'll work out the solutions! (p.s. Thanks for
How do we view
the results of the graded homework?
To quickly check your grade sheet, visit the "Grade book" web page.
To view your graded document and any comments which have been added, go to your
box / out box. Click on the original assignment to view
your graded work.